We at Datexrealty are all about ensuring a positive experience when it comes to leads for Realtors. Our Refund Policy provides you with the details about refunds in case things don’t align as expected. Take a moment to read through the policy so you’re well-informed before making a purchase.

Lead Delivery Time Frame: Once you’ve made your payment and given us the necessary details, we’ll work diligently to get the leads to you within 14 business days. We know how crucial timing is, and we’re committed to getting you connected with potential clients quickly.

Refund Policy: Your satisfaction is important to us. If you’re not satisfied with the leads you receive from Datexrealty, you might be eligible for a refund under the following circumstances:

1. Refund Request Timing: You have up to 6 weeks from the purchase date to initiate a refund request.
2. Reason for Refund: Let us know why you’re seeking a refund. Maybe the leads don’t match your specified criteria, or the contact information seems off. We want to understand how we can improve.
3. Lead Verification: We may need to check the validity of your refund request, just to make sure everything is fair and square.
4. Lead Usage: To qualify for a refund, please refrain from contacting or engaging with any of the leads we’ve provided.

Refund Processing: If your refund request meets the conditions outlined above, here’s what to expect:

1. We’ll issue the refund to the original payment method used for the purchase.
2. You can anticipate the refund to be processed within about 10 business days after we’ve given the green light to your request.

How to Request a Refund: Ready to start the refund process? Just follow these simple steps:

1. Reach out to our friendly Customer Support team at info@datexrealty.com within 6 weeks of your purchase.
2. Give us the scoop on your order, including when you made it and why you’re seeking a refund.
3. We’ll take a look and may ask for a bit more info if needed.

Note: We want to make your experience as smooth as possible, so we might update or change this refund policy every now and then. Make sure to keep an eye out for any updates.

Any questions about the Customer Leads Refund Policy or need some assistance? Don’t hesitate to get in touch with our Customer Support team at info@datexrealty.com. We’re here to help you get the most out of Datexrealty.